We would like to inform you about a new digital scribe technology that we are using to allow your provider to give you their undivided attention during your visit.
A digital scribe is a form of ambient Artificial Intelligence (AI). It listens to spoken conversations between you and your healthcare provider in the exam room and generates clinical notes to be considered by your provider for placement into your medical record. It is a helpful tool used by many medical practices to reduce the amount of time providers spend taking notes during a patient exam.
Using this technology during your visit will allow your provider to spend more time focusing on you by reducing the amount of time they need to be on a computer documenting your visit. You will not notice or interact with the digital scribe directly.
During your visit, it will be working in the background through your provider’s computer or phone to turn spoken words between you and your care provider into a medical note. After you leave, your care provider will review and edit the generated notes for accuracy before they permanently enter your medical record.
The digital scribe tool adheres strictly to Health Insurance Portability and Accountability Act (HIPPA) compliance guidelines to ensure your data is secured and protected. Only the healthcare professionals involved in your care will have access to these notes. The audio collected by this tool is stored within a protected cloud-based platform, and not on our providers’ computers or phones directly, and is deleted within 30 days. Your participation is completely voluntary, and you can opt out at any time. Even if you voluntarily agree, you can opt out at any time during your visit by telling your provider to stop using the digital scribe.
If you have any questions or would like more information about the digital scribe tool IHG providers use and its responsibilities as a covered entity under HIPAA, please speak to the care team member at the front desk during your next visit or email info@ihgwny.com.
Our team is ready to help you. Schedule an appointment online today.
3671 Southwestern Blvd.
Suites 101 & 213
Orchard Park, NY 14127-1752
(716) 662-7008 Office
(716) 662-5226 Fax
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