Sep 16, 2026

Closing early on Thursday, September 17th

Our office will be closing early on Thursday, September 17th, to ensure our patients and care team members can make it home safely and avoid traffic from the Bills home opening game.  We will be unable to accept phone calls after 3pm.  We apologize for the inconvenience.  

Communication when we are closed for Non-Urgent Needs

Patients are encouraged to utilize their patient portal for non-urgent communication while our office is closed.  Texting is also an option for non-urgent clinical concerns, such as medication refills and appointment scheduling.  Texts will be responded to by our HIPAA-compliant virtual answering service, which will triage your message to our team.  If a care team member needs to speak to you directly about your inquiry, you will receive a call back from us within 72 hours. 

Urgent Communication when we are closed for Urgent Needs

Should you have an urgent medical concern anytime our office is closed you can still reach an Inspired Health Group care provider.  Call our office to leave a message with our 24/7 answering service. Our on-call provider will call back and speak with you about your urgent medical concerns.

If you feel you need immediate or urgent medical care, please consider a visit to any Western New York Immediate Care location, or another urgent care facility while our office is closed. For life-threatening emergencies, please go to your nearest hospital or call 911.